Privacy Policy
Last updated: June 19, 2026
Power House Trailers (EIN 42-2176002, “we”, “us”, “our”) operates the
website powerhousetrailers.com (the “Site”) and sells trailers, shipping
containers, container pools and related products throughout the United
States. We are committed to protecting your privacy and handling your
personal information in accordance with the California Consumer Privacy
Act (CCPA) and the California Privacy Rights Act (CPRA).
This Privacy Policy explains what personal information we collect, how
we use and disclose it, how you can access or correct it, and how you
can make a complaint.
1. What personal information we collect
We may collect and hold the following types of personal information:
Identity information: your full name, date of birth (where required for
finance applications), and proof of identity documents (e.g. driver’s
license) where required for delivery, registration paperwork, or
finance.
Contact information: postal and delivery addresses, email address, and
phone numbers.
Transaction information: products you have purchased or enquired about,
deposits paid, invoice and tax records, and delivery instructions.
Payment information: we do not store full credit card or bank account
details on our servers. Card payments are processed by our
PCI-DSS-compliant payment gateway. We may retain the last four digits of
a card and the transaction reference for accounting and dispute
purposes.
Vehicle and registration information: for trailers requiring road
registration, we may collect details needed to issue compliance plates,
VINs and statements of compliance.
Technical information: IP address, browser type and version, device
identifiers, pages visited, referring URL, and approximate location
(city/region). This is collected via cookies and analytics tools — see
Section 8.
Marketing preferences: your subscription status to our newsletter or SMS
marketing.
We do not knowingly collect personal information from anyone under 18.
2. How we collect personal information
We collect personal information directly from you when you:
– place an order, request a quote or pay a deposit on the Site or by
phone, email or in person;
– create an account or subscribe to our newsletter;
– enquire about finance, freight, custom builds or warranty;
– contact our customer service team; or
– visit one of our yards or attend a delivery.
We may also collect information from third parties, including freight
providers, finance brokers, identity verification providers, and
government bodies (e.g. for trailer registration).
3. Why we collect, hold, use and disclose your information
We use your personal information to:
– process orders, deposits and payments and to deliver goods to you;
– provide compliance plates, VINs, owner’s manuals and any documentation
required for state-based trailer registration with your local
Department of Motor Vehicles (DMV);
– arrange freight, heavy haulage and crane lifts (including for shipping
containers);
– communicate with you about your order, warranty claims, recalls or
safety notices;
– respond to enquiries and provide customer support;
– comply with our legal obligations under federal and state tax laws,
consumer protection, road transport and anti-money-laundering laws;
– detect, prevent and investigate fraud or misuse of the Site; and
– with your consent, send you marketing about trailers, containers,
accessories, sales and events.
You can opt out of direct marketing at any time by clicking the
“unsubscribe” link in our emails, replying STOP to SMS marketing, or
contacting us using the details in Section 11.
4. Who we disclose information to
We may disclose your personal information to:
– freight carriers, heavy-haulage operators and crane companies engaged
to deliver your trailer or container (e.g. FedEx Freight, UPS Freight,
USPS);
– payment gateways and banks for the purpose of processing payments and
refunds (e.g. Stripe, PayPal);
– finance brokers and lenders if you have applied for finance through us
(only with your consent);
– our IT, hosting, email, analytics and customer support providers
(including providers of cloud-based platforms such as Google Analytics);
– state Departments of Motor Vehicles (DMV) where required for trailer
registration or compliance;
– the Internal Revenue Service (IRS), Federal Trade Commission (FTC),
California Department of Tax and Fee Administration (CDTFA), and other
regulators where required by law;
– our professional advisors (lawyers, accountants, insurers); and
– a purchaser of our business (in the event of a sale), subject to
confidentiality undertakings.
We do not sell your personal information for monetary consideration.
5. Overseas disclosure
Some of our service providers (including hosting, email and analytics
providers) store data on servers located outside the United States. The
countries in which your information may be stored or processed include
the European Union, Singapore, and other locations where our providers
operate. We take reasonable steps to ensure overseas recipients handle
your personal information in accordance with CCPA and CPRA.
6. Data security and retention
We take reasonable steps to protect your personal information from
misuse, interference, loss, unauthorized access, modification and
disclosure, including the use of SSL/TLS encryption, access controls,
and secure third-party processors.
We retain personal information only for as long as necessary to fulfill
the purposes for which it was collected, including to meet any legal,
tax, accounting or reporting obligations (typically a minimum of 7 years
for financial records under federal and state tax law).
7. Your California Privacy Rights — Access, Correction, Deletion,
Complaints
If you are a California resident, you have the right to:
– Right to Know: Request disclosure of the categories and specific
pieces of personal information we have collected about you in the past
12 months;
– Right to Delete: Request deletion of your personal information (with
certain exceptions);
– Right to Correct: Request correction of inaccurate personal
information;
– Right to Opt-Out: Opt out of the sale or sharing of your personal
information for cross-context behavioral advertising;
– Right to Limit: Limit our use of sensitive personal information;
– Right to Non-Discrimination: We will not discriminate against you for
exercising any of these rights.
To make a request, contact us using the details in Section 11. We will
respond within 45 days; complex requests may take up to 90 days. We may
need to verify your identity before releasing information.
If you believe we have breached your privacy rights or mishandled your
personal information, please contact us first so we can attempt to
resolve your complaint. If you are not satisfied with our response, you
can lodge a complaint with the California Privacy Protection Agency
(CPPA):
Website: cppa.ca.gov
Address: 2101 Arena Blvd, Sacramento, CA 95834
8. Cookies and analytics
The Site uses cookies and similar technologies to remember your
preferences, keep you logged in, and measure how the Site is used. We
use third-party analytics tools (such as Google Analytics) and may use
advertising pixels (such as Meta Pixel and Google Ads) to measure
campaign performance and to show you relevant ads on third-party
platforms.
You can disable cookies in your browser settings, although doing so may
affect Site functionality. You can opt out of personalized advertising
via your Google Ads settings and your Facebook ad preferences.
California residents can also use our Do Not Sell or Share My Personal
Information page.
9. Third-party links
The Site may contain links to third-party websites (e.g. freight
providers, finance partners, manufacturer pages). We are not responsible
for the privacy practices of those sites and recommend you review their
privacy policies before providing any information.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated”
date at the top of this policy shows when it was last revised. Material
changes will be notified on the Site.
11. Contact us
If you have any questions, requests or complaints about this Privacy
Policy or our handling of your personal information, please contact our
Privacy Officer:
Power House Trailers
EIN: 42-2176002
Postal address: 366 S 22nd St, San Jose, CA 95116
Email: info@powerhousetrailers.com
Phone: +1 (442) 264-8885